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Privacy policy
The following privacy policy applies to the use of our online offer www.c-hessler.de (hereinafter "website").
We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. You can find details on how "Real Cookie Banner" works at <a href="/en/“https://devowl.io/de/rcb/datenverarbeitung/“/" rel="“noreferrer“" target="“_blank“">https://devowl.io/de/rcb/datenverarbeitung/</a>.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
1 Responsible person
The controller for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
Dr Christoph Heßler Machine Systems
At the Ronceva 5
32312 Lübbecke
Germany
Phone: 05741 3012080
info(at)c-hessler.de
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller.
You can save and print out this privacy policy at any time.
2 General purposes of processing
We use your personal data for order processing, customer administration and technical administration. Your personal data will only be passed on to third parties if this is necessary for the purpose of contract processing and for billing purposes or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future. Stored personal data will be deleted if you revoke your consent to storage, if knowledge of the data is no longer required to fulfil the purpose for which it was stored or if storage is or becomes inadmissible for other legal reasons.
Users who have provided us with their telephone number and/or e-mail address and/or other contact details and who have separately agreed to their personal data being used for our own advertising purposes in compliance with the statutory provisions may be contacted by us by telephone, e-mail or post in order to be informed about special offers.
3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website in accordance with Art. 6 para. 1 lit. f GDPR. 6 para. 1 sentence 1 f) GDPR in conjunction with. Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes
Name and URL of the retrieved file
Date and time of retrieval
Amount of data transferred
Message about successful retrieval (HTTP response code)
Browser type and browser version
Operating system
Referrer URL (i.e. the previously visited page)
Websites that are accessed by the user's system via our website
Internet service provider of the user
IP address and the requesting provider
We use this log data without attribution to your person or other profiling for statistical evaluations for the purpose of the operation, security and optimisation of our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalised and location-based content and analyse the data traffic, search for and rectify errors and improve our services.
This is also our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision or billing of a service, e.g. if you use one of our offers. After cancelling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking on links, etc.).
3.3 Cookies
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages.
We also use a small number of persistent cookies (also small text files that are stored on your end device), which remain on your end device and enable us to recognise your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This enables us to present our website to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies in accordance with Art. 6 para. 1 sentence 1 f) GDPR is to make our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
Log-in information
Language settings
search terms entered
Information about the number of visits to our website and the use of individual functions of our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not stored in the cookie. Based on the cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
3.4 Data for the fulfilment of our contractual obligations
We process personal data that we require to fulfil our contractual obligations, such as name, address, email address, products ordered, invoice and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will in any case be retained for the duration of the management of this account.
The legal basis for the processing of this data is Art. 6 para. 1 sentence 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.
3.5 User account
You will soon be able to create a user account on our website. If you wish to do so, we will need the personal data requested when you log in. When you log in later, only your e-mail or user name and the password you have chosen will be required.
For new registrations, we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password).
To ensure that you are properly registered and to prevent unauthorised logins by third parties, you will receive an activation link by e-mail after your registration to activate your account. Only after successful registration will we permanently store the data you provide in our system.
Once you have created a user account, you can have it deleted by us at any time without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still need to store it to process orders or due to statutory retention obligations. The legal basis for the processing of this data is your consent in accordance with Art. 6 para. 1 sentence 1 a) GDPR.
3.6 Newsletter
To register for the newsletter, the data requested in the registration process is required. Registration for the newsletter is logged. After registering, you will receive a message to the email address provided asking you to confirm your registration ("double opt-in"). This is necessary to prevent third parties from registering with your email address.
You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.
We store the registration data for as long as it is required for sending the newsletter. We store the logging of the registration and the dispatch address for as long as there is an interest in proving the consent originally given; as a rule, these are the limitation periods for civil law claims, i.e. a maximum of three years.
The legal basis for sending the newsletter is your consent pursuant to Art. 6 para. 1 sentence 1 a) in conjunction with Art. 7 GDPR in conjunction with Section 7 para. 2 no. 3 UWG. The legal basis for logging the registration is our legitimate interest in proving that the newsletter was sent with your consent.
You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.
3.7 Product recommendations
We may send you regular product recommendations by e-mail independently of the newsletter. In this way, we send you information about products from our range that you may be interested in based on your recent purchases of goods or services from us. We do this strictly in accordance with legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every e-mail.
The legal basis for this is the legal authorisation pursuant to Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Section 7 para. 3 UWG.
3.8 E-mail contact
If you contact us (e.g. via contact form or email), we will process your data to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out for the implementation of pre-contractual measures, which are carried out at your request, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process other personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). A legitimate interest lies, for example, in responding to your email.
4 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by site visitors is usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.
Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and is certified. Google thereby undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
5 Storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued.
In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the statutory retention period has expired.
6 YouTube and Facebook
6.1 You Tube
The Dr Christoph Hessler Maschinensysteme website uses a plug-in from YouTube LLC, a subsidiary of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "YouTube") is used. The plug-in or button can be recognised by the YouTube logo. If the user visits the Dr Christoph Hessler Maschinensysteme website, a direct connection is established between the user's browser and the YouTube servers via the plug-in. YouTube thereby receives the information that the user has visited the Dr Christoph Hessler Maschinensysteme website with their IP address. If the user is logged in to YouTube at the same time as accessing the Dr. Christoph Hessler Maschinensysteme website via their personal user account, YouTube can assign the visit to the Dr. Christoph Hessler Maschinensysteme website to the user's user account. The possibility of assignment can be prevented by the user logging out of a personal user account beforehand. It should be noted that Dr Christoph Heßler Maschinensysteme, as the provider of the website, has no knowledge of the content of the data transmitted or its use by YouTube. The user can find information on the purpose, scope and use of data collection by YouTube as well as the rights of the user and the setting options in YouTube's data protection information. This information is provided to the user by YouTube at https://www.google.de/intl/de/policies/privacy/ made available.
6.2 Facebook
Facebook pixel
This website uses the remarketing function "Custom Audiences" or Facebook pixel from Facebook Inc ("Facebook"). This function is used to show visitors to this website when they visit the social network Facebook interest-based adverts ("Facebook Ads") on this website. The Facebook remarketing tag has been implemented on this website for this purpose. This tag establishes a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. You can find more information on the collection and use of data by Facebook as well as your rights in this regard and options for protecting your privacy in Facebook's privacy policy at https://www.facebook.com/about/privacy/. Alternatively, you can use the "Custom Audiences" remarketing function at https://www.facebook.com/settings/?tab=ads#_=_ deactivate. You must be logged in to Facebook to do this.
7 Your rights as a data subject affected by data processing
Under the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in section 1.
Below you will find an overview of your rights.
7.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. You also have the right to the following information:
the purposes of processing;
the categories of personal data that are processed;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
if the personal data is not collected from you, all available information about the origin of the data;
the existence of automated decision-making, including profiling, in accordance with 22(1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
7.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete your personal data.
In detail:
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
7.3 Right to erasure ("right to be forgotten")
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we delete personal data concerning you immediately and we are obliged to delete personal data immediately if one of the following reasons applies:
The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
You withdraw your consent on which the processing is based according to Art. 6Para. 1 1 a) GDPR or Art. 9 (2) a) GDPR and there is no other legal basis for the processing.
In accordance with Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 6 (1) GDPR. Art. 21 (2) GDPR to object to the processing.
The personal data was processed unlawfully.
The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
The personal data have been collected in relation to the offer of information society services referred to in Art. 8para. 1 GDPR collected.
If we have made the personal data public and we are obliged to delete it in accordance with Art. 17 para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.
7.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
In detail:
You have the right to demand that we restrict processing if one of the following conditions is met:
the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data,
the processing is unlawful and you have objected to the erasure of the personal data and have instead requested the restriction of the use of the personal data;
we no longer need the personal data for the purposes of the processing, but you require the data for the establishment, exercise or defence of legal claims, or
you object to the processing in accordance with Art. 21(1) GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
7.5 Right to data portability
You have the right to receive, transmit or have us transmit personal data concerning you in machine-readable form.
In detail:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us, where
the processing is based on consent in accordance with Art. 6Para. 1 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and
the processing is carried out using automated procedures.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.
7.6 Right of objection
You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not outweigh yours.
In detail:
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on your particular situation. Art. 6 (1) sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data are processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes in accordance with Art. 78 GDPR. Art. 89 (1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
7.8 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
7.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you is unlawful.
8 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted to us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our service will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
9 Disclosure of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and insofar as we involve third parties in the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing ("order processing"), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to bodies or persons outside the EU outside the case mentioned in this declaration in section 5 does not take place and is not planned.
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