Disclaimer: The following sample for shipping costs has been created by a lawyer (http://rechtsanwalt-schwenke.de). It meets the legal requirements of a typical online shop aimed at consumers. However, you should only use the template after careful examination and adaptation to your specific business model. The clauses may be inadmissible in certain constellations. If in doubt, seek legal advice.
Please note that the shipping costs or at least the calculation methods (e.g. by weight) should be indicated for all countries served.
If you only ship to specific countries, you must inform customers of this. Furthermore, you should select only these countries as „Allowed Countries“ in the WooCommerce settings. You should not use clauses such as „Shipping costs to other countries only upon request“.
Prices, shipping costs and delivery information:
The prices stated on the product pages include VAT and other price components.
We only deliver within Germany and Austria.
In addition to the stated prices, we charge a flat rate of [£6.90 per order] for delivery within Germany and Austria. The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.
When paying by cash on delivery, an additional fee of [2 Euros] will be charged, which the delivery driver will collect on site. [No further taxes or costs will be incurred.]
There are no shipping costs for digital content (e-books, software, etc.).
[Note to retailers: The following passage is required if you specify a flat-rate shipping fee. Otherwise you can remove the passage]
The flat-rate shipping fee is [specify value of flat-rate shipping fee] euros. The flat-rate shipping fee includes statutory VAT. As the VAT on the flat-rate shipping fee is calculated depending on the goods purchased, it may be reduced if goods are purchased at lower VAT rates (e.g. when purchasing books). This means that the delivery charge can only be finalised during the ordering process. However, it cannot be increased, but only reduced in your favour.