Information on the right of cancellation for consumers
(Dr. Christoph Heßler Maschinensysteme, An der Ronceva 5, 32312 Lübbecke,
Telefon: +49 (0) 5741 3012080, E-Mail: christoph.hessler@c-hessler.de). Lassen Sie sich im Zweifel rechtlich beraten.
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of cancellation
Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat. Um Ihr Widerrufsrecht auszuüben, müssen Sie uns (Dr. Christoph Heßler Maschinensysteme, An der Ronceva 5, 32312 Lübbecke,
Telefon: +49 (0) 5741 3012080, E-Mail: christoph.hessler@c-hessler.de) mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist. Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
– An Dr. Christoph Heßler Maschinensysteme, An der Ronceva 5, 32312 Lübbecke, E-Mail: christoph.hessler@c-hessler.de:
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- date
-------------
(*) Delete as appropriate.
Exclusion or premature expiry of the right of cancellation
The right of cancellation does not apply to contracts
- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly customised to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages whose price was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Returns
The modalities mentioned in this section "Returns" are not a prerequisite for the effective exercise of the right of cancellation in accordance with the section "Instructions on the right of cancellation for consumers".
Kunden werden vor Rücksendung gebeten die Rücksendung beim Verkäufer zu melden (Telefon: +49 (0) 5741 3012080, E-Mail: christoph.hessler@c-hessler.de), um die Rücksendung anzukündigen. Auf diese Weise ermöglichen sie dem Verkäufer eine schnellstmögliche Zuordnung der Produkte.
Customers are requested to return the goods to the seller as a prepaid parcel and to keep the proof of posting. On request, the seller will reimburse the customer for the postage costs in advance, unless these are to be borne by the buyer.
Customers are requested to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer's possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for compensation due to damage caused by inadequate packaging.